Accessibility Statement

The National Social Security Office (NSSO) and the Crossroads Bank for Social Security (CBSS) are doing their utmost to make the information available on this website accessible to all.

This Accessibility Statement has been established for Settling in Belgium in accordance with the directives of the law of 19 July 2018 on the accessibility of websites and mobile apps of public sector organisms (in French).

Compliance Status

This website is not entirely compliant with WCAG (Web Content Accessibility Guidelines) 2.1 level AA standards. 

Non compliant content

The navigation menu cannot be read by screen readers.

At the moment we are working on the preparation of a version accessible to all users. We expect to implement the necessary corrections in the course of the second quarter of 2021.

Preparation of this Accessibility Statement

This Accessibility Statement was prepared on 11/12/2020 after using the following methods:

  • Audit carried out with BOSA Accessibility Check tools and Wave Evaluation Tool
  • Critical analysis based on W3C criteria

This Accessibility Statement was updated for the last time on 20/01/2021.

Feedback and Contact Details

Do you have a question or a comment about the accessibility of this website? If so, please send us an email to the following address:

Procedure for ensuring compliance with the provisions

You sent us a question or a comment, but you have not received a reply or you are not satisfied with it? Contact the Federal Ombudsman at the following address: